Cranwell Spa And Golf Resort (Adults Only) Lenox, Lenox

My stay at the hotel was a mixed bag of experiences. The rooms were very nice, offering a fabulous living room with a beautiful fireplace and a separate bedroom with a private balcony overlooking the golf course and the Berkshires, though the accommodations in Beecher's cottage varied in size and ambiance. The service, despite needing some training, managed to imbue the place with a sense of renewed elegance, especially during the check-in process. The location, while somewhat disappointing for an upscale establishment, still had its charms with spectacular views and lovely grounds to stroll around. The dining experience was hit or miss, with some sparse offerings that didn't quite meet the standards of a resort of this caliber.

The hotel's rooms are in severe need of updating, and they definitely don't feel special unless you're willing to pay for an upgrade to a Mansion room. The service was incredibly rude, making sleeping difficult due to noise from next door. The location is a bit disappointing for an upscale establishment, although it's beautiful all year round.

I stayed in Beecher's cottage, and while the room was a good size with a nice bathroom, I have to say it felt a little outdated. The staff, however, were incredibly patient and polite, making us feel welcome. The location was beautiful, with lovely grounds to walk around, but the dining options left much to be desired.

My stay at the hotel was overall pleasant, with clean and reasonably comfortable rooms. The staff was genuinely concerned about ensuring our comfort and enjoyment during the stay, which made a positive impression. While the experience was marred by a brief power outage in the late hours of the night, the maintenance team promptly resolved the issue. The location of the hotel, while beautiful, had some disappointing aspects, such as being a bit tired and dark. The dining options, although sparse, offered good quality food, albeit with some room for improvement. The facilities at the hotel were adequate but could use some enhancements.

The hotel had spacious, clean, and comfortable rooms, though lacking character and showing signs of wear. The power outage around 1 am was quickly resolved by maintenance within 30 minutes, ensuring a comfortable stay overall. The service was exceptional, with a genuinely concerned and helpful staff, providing a welcoming atmosphere. The location offered breathtaking views of the Berkshires, perfect for sightseeing and outdoor activities. Dining was generally good but fell short with limited options and an underwhelming spread at a resort of this caliber. The facilities were well-maintained, adding to the overall positive experience.